Architects and Contractors Share Perspectives at Joint Communication Forum

On March 26, 2026, AIA Toledo and the Associated General Contractors of Northwest Ohio (AGCNWO) hosted a joint panel discussion, From Concept to Construction: A Communication Forum, bringing together architects and contractors for a candid conversation about improving communication, documentation, and coordination across project teams.

The panel featured representatives from all sides of the design and construction process. Speaking from the contractor perspective were Mary Margaret Boda (Mosser Construction), Mike Mutscheller (Rudolph Libbe Group), and Dan Bartolet (OCP). Representing the architectural community were Heather Judge, AIA (SSOE Group), Chris Jerrell (The Collaborative), and Craig Pickerel, AIA (PMBA Architects). The discussion was moderated by AIA Toledo Vice President, Paul Sieben, FAIA Emeritus.

Over the course of the session, panelists examined how clearer expectations, shared tools, and early collaboration can reduce friction throughout a project’s life cycle. One recurring theme was the value of aligning specifications and drawings to limit the need for clarifications later in the process. Panelists emphasized that engineers, architects, and contractors benefit when expectations are established together rather than in isolation, particularly when balancing safety, cost, quality, and schedule with the owner’s design requirements.

The conversation also addressed the role of BIM in coordination. Panelists encouraged the sharing of models and the use of live review sessions to resolve conflicts, while acknowledging the liability considerations that must be managed. The group also discussed the emerging use of AI in project workflows, noting that while adoption is still limited, tools that update schedules in real time are beginning to influence project management practices.

RFIs were another point of discussion. While they remain essential for clarification, panelists noted that they can introduce additional costs and delays. Architects were encouraged to visit job sites whenever possible to reduce misunderstandings and strengthen communication. Across all topics, panelists agreed that relying solely on email can lead to misinterpretation; phone calls, photos, and clear written documentation remain important tools for resolving questions efficiently.

AIA Toledo Associate Member Jake Blasko reflected on the value of the session, noting, “One of the biggest takeaways for me from the event was just how essential open and consistent communication is to the success of any project. As a recent graduate and someone still finding my footing in the industry, it was insightful to hear the perspectives of those with more experience and learned lessons.”

The event was well attended and represented a long‑standing interest from both organizations to create more opportunities for shared dialogue. Additional topics for future collaboration were discussed, and both AIA Toledo and AGCNWO plan to continue developing programs that strengthen relationships across the design and construction community. Members are encouraged to share ideas for future sessions.

AIA Toledo extends its appreciation to AGCNWO for hosting, to all panelists for contributing their experience, and to attendees for supporting this ongoing effort. We look forward to future gatherings that continue to build understanding and partnership across our professions.